Please read these Terms and Conditions carefully before using the website or booking auto repair services with Pro Quick Lube & Auto Repair. By accessing our website proautomotiveservice.com or authorizing maintenance work on your vehicle, you agree to comply with and be legally bound by the terms, standards, and guidelines detailed below. If you do not agree to these terms, you should not submit quote requests online or book service appointments with our facility.
Automotive Services and Repair Authorizations
- Service Scope: Pro Quick Lube & Auto Repair provides computer-controlled diagnostics, professional oil changes, brake repairs, tune-ups, transmission service, and suspension maintenance performed by certified technicians.
- Estimates and Quotes: All pricing figures provided through our digital estimate forms are initial calculations based on the symptoms and vehicle details you submit. Your final customized quote will be texted directly to your mobile phone. No official teardown, component replacement, or repair labor will begin until you give explicit authorization.
- Technical Standards: Our technicians follow original equipment manufacturer (OEM) service protocols specific to your vehicle model and architecture. We document our complete process, keeping a detailed listing of all services performed or parts replaced to build a future repair history for your vehicle.
Customer Convenience Perks and Radius Limits
We offer specific convenience programs designed to remove schedule friction, which are bound by strict operational rules:
- Free Uber Ride Program: We provide a complimentary Uber ride voucher to assist with immediate transportation support while your vehicle receives service. This perk is strictly limited to a five-mile service radius around our Dallas auto shop. Out-of-radius travel costs are the sole financial responsibility of the vehicle owner.
- Appointment Booking: Same-day appointments are accommodated only when shop capacity permits. Routine preventative maintenance is typically scheduled within 1 to 3 business days.
Dealer-Alternative Price Beat Guarantee
We promise an unbeatable value process to protect your household or commercial budget:
- Match and Discount Criteria: If you locate an identical scope of service from a local competitor in the Dallas area, you must provide a valid, written estimate from that competitor.
- The Guarantee: Upon verification of the written competitor estimate, we will match that exact price and reduce it by an additional 10% discount. This guarantee applies only to exact matching part qualities, brand specifications, and labor descriptions.
Twelve-Month Warranty Protection
Every automotive repair performed at our shop is backed by measurable accountability standards to ensure your peace of mind:
- Warranty Terms: Every repair receives a 12-month or 12,000-mile warranty protection plan, whichever milestone occurs first. This protective coverage applies equally to both parts and labor across all of our active service categories.
- Warranty Restrictions: This warranty applies strictly to component defects occurring under standard driving conditions. It does not protect against post-service traffic accidents, vehicle abuse, driving with known severe fluid leaks, or instances where a part has been modified or altered by an outside repair workshop.
Final Payments and Service Completion
- Payment Due: Full payment for all authorized auto parts, multi-viscosity oils, fluids, and technician repair labor is due immediately upon the completion of the service and prior to the release of your vehicle.
- Component Verification: Customers have the right to be shown their old, replaced components and receive clear technical explanations regarding why specific repair decisions were carried out by our team.
Website Terms and Intellectual Property Rights
- Copyright Restrictions: All logos, custom icons, text descriptions, blogs, customer testimonials, and images displayed on proautomotiveservice.com are the exclusive properties of Pro Quick Lube & Auto Repair.
- Prohibited Action: You are strictly forbidden from copying, scraping, reproducing, or using website content to build competing local automotive marketing profiles or online directories.
Changes to Shop Terms
Pro Quick Lube & Auto Repair reserves the complete right to update, modify, or rewrite these Terms and Conditions at any moment without prior notice to match changing state repair rules or diagnostic database updates. Any adjustments go into full effect the exact moment they are posted online. If you have questions, complaints, or require clarification regarding any point within these Terms and Conditions, please contact us directly during business hours at +972-307-8900.